Privacy

At CougarCook, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including short-term car rentals, long-term car leasing, and airport pickup and drop-off.

1. Information We Collect

  • Personal Information: When you book a service, we collect personal information such as your name, email address, phone number, and payment information.
  • Vehicle Information: We collect information about the vehicle you rent, including rental history, mileage, and any incidents or damages.
  • Location Data: With your consent, we may collect location data from your mobile device or vehicle to enhance our services.
  • Usage Data: We collect data on how you interact with our website and services, including IP address, browser type, and pages visited.

2. How We Use Your Information

  • Service Provision: To provide and manage our car rental, leasing, and airport services.
  • Customer Support: To respond to your inquiries, provide customer support, and address any issues.
  • Personalization: To personalize your experience and offer recommendations based on your preferences.
  • Marketing: To send you promotional materials and updates about our services, with your consent.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
  • Legal Requirements: We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

5. Your Rights

  • Access and Correction: You have the right to access and correct your personal information.
  • Data Portability: You have the right to request a copy of your information in a structured, machine-readable format.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time.

6. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.